SERVICE /
SOLUTION

State-of-the-art Innovative Solutions for Business services

The Dassault Systèmes’ 3DEXPERIENCE platform helps strengthen sustainability, better address regulations and improve overall operations through digitization. In addition to helping realize cost efficiencies, it enables superior customer service to drive competitive advantage.

Intelligent Product Governance

Intelligent Product Governance, which is available on the 3DEXPERIENCE platform, is specifically designed for Financial Services. It is designed to help product managers to drive products to success. By digitalizing the product management life cycle, it enables a reduced time to market.

In a regulated and complex environment, the solution drives a wide spectrum of activities including change management, market updates, visibility of all product management dependencies, and KPIs in real-time via user defined dashboards. Customers benefit from end to end digitalization that helps increase transparency and control to achieve regulatory compliance.

It helps significantly improve efficiencies and collaboration and allows for efficient management the change and impact of change process. Companies can configure products on the fly, while reducing operational risk and compliance costs.

Intelligent Customer Service

Dassault Systèmes Intelligent Customer Service solution helps insurance managers or asset managers to better detect brand sentiment. By swiftly identify trending topics, it provides a three dimensional insight to drive smarter customer service and product development decisions. Organizations can capture a complete view of the customer across structured and unstructured channels such as blogs, social messages and surveys. This not only helps identify and manage customer issues, it also drives better understanding of the impact of customer voice on sales.

It enables insurers to make smarter decisions by providing an intelligent, holistic view that is based on aggregating and unifying customer data across internal, external, structured and unstructured data. It helps improve customer engagement and satisfaction by allowing for lightning fast research and optimizing decision making processes with real time KPIs.

Intelligent Logistics

Intelligent Logistics provides true optimization that has been proven to improve bottom lines by as much as 10% to 20%. Optimization technology that can balance variables such as rise and fall in requests, logistics variability, disruptions and changes simultaneously, thereby delivering the highest quality solution right at the moment it is needed.

The solution provides real time and dynamic optimization and delivers decision-making visibility. It also helps improve operational efficiency, planning performance, and contribute toward a sustainable world.